Privacy Policy
Last updated: January 28, 2026
Introduction
ApexGuard Palmview Towing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our towing and roadside assistance services. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us when you request our services. This includes your name, phone number, email address, vehicle information (make, model, year, VIN, license plate), location information, payment information, and insurance details. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages you visit.
How We Use Your Information
We use the information we collect to provide and improve our towing and roadside assistance services. This includes dispatching drivers to your location, communicating with you about your service request, processing payments, verifying insurance coverage, maintaining records of services provided, responding to your questions and requests, and sending you important updates about our services. We may also use your information for marketing purposes, but only if you have given us permission to do so.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and insurance companies. We may also share information with law enforcement or other authorities when required by law or to protect our rights and property. If your vehicle is towed at the request of law enforcement or property owners, we may share information with those parties as required.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption for payment transactions, and limit access to personal information to employees who need it to perform their jobs. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails. You can also request that we stop using your information for certain purposes. To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
ApexGuard Palmview Towing
810 E Veterans Blvd Suite K
Palmview, TX 78572
Phone: (956) 476-0463
Email: hello@palmviewtowing.com